Event Id : 7032
Problem : Unable to go online
Symtpoms: Not able to connect to the internet and while doing a ping getting wild characters
Troubleshooting:
As a first step try to disable/remove the antivirus. Try booting in safe mode with networking if you have broadband internetDisable all startup items using MSCONFIG(Check my previous troubleshooting pages) and then try in normal modeopen the registry editor HKLM\software\microsoft\windows\currentversion\run asked customer to leave the Default key and delete all others and restart the computer Reset the TCP/IP stack and winsock through command prompt
"netsh int ip reset log.txt" and "netsh winsock reset"
restart the computer and you should be able to go online
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PROBLEM: Unable to access file from laptop to desktop like accessing shared file and folders
Error Message: Access Denied, Please contact administrator for permission.
Troubleshooting
Booting the computer in Safe mode with networking plays an important role when there are problem with internet or with file sharing
Disable the firewall and check
Check whether you are in same workgroup.
Always the "Guest" account should be turned on.
Enable "Use simple file sharing" in folder options
check whether you are able to ping the IP address of the other computer and with this try to release and renew the IP address in the command prompt.
Tryto uninstall and reinstall the NIC card
Try to open registy editor and follow the steps below
a) Start>Run>regedit
b) Navigate to HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\LanmanServer\Parameters
c) Create a DWord and modify the value to "30"
This last trouble shooting is done when the Antivirus or Firewall settings are blocking the access. IRPStackSize is set to 30. You can also try creating a new user account and check the resources shared.
Problem : Unable to go online
Symtpoms: Not able to connect to the internet and while doing a ping getting wild characters
Troubleshooting:
As a first step try to disable/remove the antivirus. Try booting in safe mode with networking if you have broadband internetDisable all startup items using MSCONFIG(Check my previous troubleshooting pages) and then try in normal modeopen the registry editor HKLM\software\microsoft\windows\currentversion\run asked customer to leave the Default key and delete all others and restart the computer Reset the TCP/IP stack and winsock through command prompt
"netsh int ip reset log.txt" and "netsh winsock reset"
restart the computer and you should be able to go online
--------------------------------------------------------------------------------
PROBLEM: Unable to access file from laptop to desktop like accessing shared file and folders
Error Message: Access Denied, Please contact administrator for permission.
Troubleshooting
Booting the computer in Safe mode with networking plays an important role when there are problem with internet or with file sharing
Disable the firewall and check
Check whether you are in same workgroup.
Always the "Guest" account should be turned on.
Enable "Use simple file sharing" in folder options
check whether you are able to ping the IP address of the other computer and with this try to release and renew the IP address in the command prompt.
Tryto uninstall and reinstall the NIC card
Try to open registy editor and follow the steps below
a) Start>Run>regedit
b) Navigate to HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\LanmanServer\Parameters
c) Create a DWord and modify the value to "30"
This last trouble shooting is done when the Antivirus or Firewall settings are blocking the access. IRPStackSize is set to 30. You can also try creating a new user account and check the resources shared.
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